Global Client Portal for Reporting
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Global Client Portal for Reporting

Customer: Recall Corporation
Industry: Professional Services 

Description: ​

Consultants at B2B Technologies created newly designed reports to support clients in 29 countries, 24-7 using 7 languages for the world's second largest record retention and destruction services organization. Not only are new requests coming from the field operations, but clients often have specific reporting needs based on their industry or how they conduct business. B2B conducted detailed business analysis of their domestic and international operations and then designed both an architecture and report structure to meet Recall's goals.

One of the challenges was to ensure quick availability of service level information to major clients including some of the world’s most well-recognized and respected financial institutions, law firms and global 1000 organizations. Information warehoused and managed by Recall is not only important, but critical to their client's operations including all of the legal and governmental requirements for data protection.

With the new reports, clients can now evaluate quantitative information about their use of warehoused information as well as have the assurance that records are being destroyed using the strictest of guidelines. In a growing world of information, Recall continues to grow with it.