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Dashboards for Performance Management

In today’s business climate, it is important to be in tune with every aspect of your business.

 

According to a 2009 article from Gartner Research, “Through 2012, more than 35 per cent of the top 5,000 global companies will regularly fail to make insightful decisions about significant changes in their business and markets.”  Executives and other key business decision makers look to data to find the pulse of their organization.  Dashboards containing scorecards that list key performance indicators and predictive models that show trends over time can help those decision makers stay agile.  B2B helps clients automate the Performance Management process using Microsoft Office Performance Point Server 2007.




PerformancePoint enables business and data analysts to easily create BI Dashboards that include performance management measures, key performance indicators and scorecards, analytical reports and business graphs.  And now that Microsoft is including PerformancePoint Monitoring and Analysis tools with SharePoint Enterprise Server, it is more cost effective than ever to setup a dynamic performance management solution using the Microsoft Platform. 

 

B2B can design an engagement that will best satisfy your needs and requirements and work within your budget constraints.  Our engagement will be defined in part by answers to several questions.

Ø  Do you prefer to have B2B provide a complete dashboard implementation or do you prefer a “train-the-trainer” approach which allows your power users to build dashboards themselves?

Ø  Do you need planning and installation assistance with any of the components of a PerformancePoint solution:  SharePoint, Data Warehouse and/or Analysis Cubes, or PerformancePoint Monitoring Server?

Ø  What organization is sponsoring the first PerformancePoint dashboard and what are their dashboard requirements?

Ø  What are your organization’s key performance indicators?  Do you need assistance in defining these indicators?

Ø  Where is the data that will be used for the dashboard? 

Ø  What are the security requirements for the dashboard and will you need to implement data-level security?

Performance Management projects are successful when the right information is presented to executives and key decision makers in a way that is meaningful to aid in making critical business decisions.  A typical executive doesn’t have time to drill through mountains of analytical data – they need snapshots that can give them the metrics they need in a format that is quick and easy to digest.  This is where B2B can help.

Understanding your business

Effective Performance Management depends on defining the right Key Performance Indicators (KPIs) for your business.  B2B consultants pull from their experience with many different industries, from commercial to education to public sector, and employ best practices to help you define these KPIs. 

Finding the right information

Distilling what may be complex information from hundreds or thousands of originating points is a skill we bring from years of experience working with all levels of users across many industries including government, education, and commercial. The most comprehensive sets of data in a warehouse are of little value if the end users are not able to use it, easily and effectively. Through an iterative process, we constantly validate whether the results are what the user expects. One way is by prototyping reports using real data and then adjusting them as required. This way the client is able to visualize how the new system will be used and ensure they will derive maximum benefit from the information.

 

Dynamic Dashboarding
The presentation of these KPIs is also as important as how they are defined.  B2B employs the extensive graphical toolkits, such as charts, scorecards, and grids, within PerformancePoint to select the best method to present important metrics.  B2B consultants know the most effective ways to present quick snapshots of information plus supply more detailed data for a “deep dive” that is only a click away.